Gift Vouchers


You may enter the gift card number and PIN number when you are checking out. The amount will be deducted from the gift card. If the payable balance is more than the balance on the gift card, you may select other payment methods to pay for the remaining amount.



Redemption Instructions

 


1.     eGift vouchers are non-refundable, non-exchangeable, and non-cancellable. They are valid for one-time use only and cannot be redeemed for cash, either in whole or in part.

2.     Vouchers are non-replaceable if lost, stolen, or damaged.

3.     Vouchers will be sent only to the email address used at the time of purchase and cannot be resent to another email.

4.     Each eGift voucher is valid until the expiration date specified by the issuing brand.

5.     Vouchers are region-specific and must be redeemed only in the country or region mentioned in the product name or description. They cannot be transferred or used internationally.

6.     All eGift vouchers are subject to the respective brand’s terms and conditions.

 

 

Frequently Asked Questions

Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.If the delivery address is not confirmed, we will still attempt to deliver the order to the address added when the order was placed. Our in-house driver will call you while he on the way to you.

Express Delivery
Time
We offer same day delivery in Jeddah and Riyadh:
If an order is placed before 2 PM, it will be shipped and delivered on the same day.
Any order placed after cut off time, will be prioritized the next day.

Standard Delivery

Time
Orders placed to Khobar and Dammam will be delivered within 2 to 3 working days

Any orders placed to the rest of KSA will be delivered within 1 week"

If you would like to return an item bought from our online website, simply reach out to our Customer Care team on WhatsApp +966------, by phone or by email on Naveed @yasminid.com

Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item. Debit/Credit card refunds will be processed back to the same debit/credit card used when the order was placed.

Please note that refunds can take between 5 to 7 working days to reflect back into your account depending on your payment providor*

*Refunds for MADA payments can take up to 30 working days to reflect into your account.

Once your order is shipped, you will be notified via email with a tracking number that you can use to track your order.

Additionally, you will receive an SMS from our carrier partner when your order is out for delivery with a link for real time tracking.

Unfortunately, we do not offer any exchange requests at the moment.

If you wish to exchange an item, we recommend you return the original item and once the refund is processed after quality check, you can place a new order for the desired item.

We do not offer any exchanges at the moment.

All debit/credit card payments are refunded back to the original card used during checkout. Please note that the amount will reflect back into your account within 5 to 7 working days depending on your provider*

*Refunds for MADA payments can take up to 30 working days to reflect into your account.