PRIVACY POLICY

Effective Date: February 19, 2024

Welcome to The selection.sa, the official e-commerce platform operated by Yasmine Interiors, headquartered in Riyadh. At Selection.sa ("we," "us," or "our"), your privacy is of utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website (www.Theselection.sa), mobile application, or any related services (collectively referred to as the "Site").By accessing or using the Site, you agree to the practices described in this Privacy Policy. If you disagree with any part of this policy, please refrain from using our Site.

1. Policy Updates

We may revise this Privacy Policy from time to time. The "Effective Date" at the top reflects the most recent changes. Updates become effective upon posting, and continued use of the Site implies acceptance of the revised policy. We recommend reviewing this page periodically.

2. Information We Collect

We gather different types of information through various methods:

a. Personal Information

  • Name
  • Shipping address
  • Email address
  • Phone number
  • Demographic details (e.g., age, gender, location, preferences)

Collected when you register, make purchases, enter promotions, or otherwise engage with the Site.

b. Automatically Collected Data

  • IP address
  • Browser and OS information
  • Access timestamps
  • Navigation paths before and after visiting the Site

For mobile users:

  • Device type and OS
  • App usage data and user content

c. Payment Information
We collect necessary payment details for purchases. Most financial data is handled securely by third-party processors (e.g., [Insert Payment Provider Name]). Refer to their privacy policies for details.

d. Social Media Integration
When linking social media accounts, we may collect:

  • Public profile info (name, photo, email, etc.)
  • Contacts and other authorized data

e. Mobile Device Data

  • Device identifiers and specifications
  • Location data (if permission is granted)

f. Data from Third Parties
With your consent, we may receive information from partners and affiliates.

g. Promotions and Surveys
Personal details collected during contests, giveaways, or surveys.

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders
  • Manage payments and refunds
  • Send service updates and marketing communications
  • Provide customer support
  • Customize and improve your experience
  • Conduct analytics and performance monitoring
  • Manage contests and surveys
  • Prevent fraud
  • Enforce our Terms of Use

4. Sharing Your Information

We may disclose your information in the following circumstances:

a. Legal Obligations
To comply with legal requirements or to protect rights and safety.

b. Service Providers
With trusted vendors for services such as payment processing, hosting, and support.

c. Marketing Partners
With your consent, for targeted promotions.

d. User Interactions
Certain profile details may be visible to other users during interactions.

e. Public Forums
Information shared in public areas may be accessible to others indefinitely.

f. Affiliates and Business Partners
To offer complementary services or promotions.

g. Business Transitions
In the event of a sale, merger, or acquisition, your data may be transferred.

Please note: We are not responsible for how third parties handle your data.

5. Tracking Technologies

a. Cookies and Web Beacons
Used to personalize your experience. You may disable cookies via browser settings, though some Site features may be affected.

b. Interest-Based Advertising
Third-party tools may use cookies to serve tailored ads.

c. Analytics Tools
We use analytics providers like Google Analytics and Mixpanel to understand user behavior. These services do not receive personally identifiable information.

6. External Links

Our Site may link to third-party websites. We do not control their privacy practices and encourage you to review their privacy policies.

7. Data Security

We use industry-standard safeguards to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute safety.

8. Your Privacy Rights

a. Managing Your Account
You can update or correct personal information through your account settings or by contacting us.

b. Communication Preferences
Opt out of marketing emails via your account or by contacting us. For third-party communications, reach out to them directly.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

📧 Email: contact@Selection.sa
📞 Phone: +966-11-1111-1111


By using The Selection.sa, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.

Frequently Asked Questions

Once the order is ready to be shipped, you will receive an SMS to confirm your delivery address, once confirmed, your order will be shipped right away.If the delivery address is not confirmed, we will still attempt to deliver the order to the address added when the order was placed. Our in-house driver will call you while he on the way to you.

Express Delivery
Time
We offer same day delivery in Jeddah and Riyadh:
If an order is placed before 2 PM, it will be shipped and delivered on the same day.
Any order placed after cut off time, will be prioritized the next day.

Standard Delivery

Time
Orders placed to Khobar and Dammam will be delivered within 2 to 3 working days

Any orders placed to the rest of KSA will be delivered within 1 week"

If you would like to return an item bought from our online website, simply reach out to our Customer Care team on WhatsApp +966------, by phone or by email on Naveed @yasminid.com

Our team will book your return and a courier partner will pass by within 3 to 5 working days to collect your item. Debit/Credit card refunds will be processed back to the same debit/credit card used when the order was placed.

Please note that refunds can take between 5 to 7 working days to reflect back into your account depending on your payment providor*

*Refunds for MADA payments can take up to 30 working days to reflect into your account.

Once your order is shipped, you will be notified via email with a tracking number that you can use to track your order.

Additionally, you will receive an SMS from our carrier partner when your order is out for delivery with a link for real time tracking.

Unfortunately, we do not offer any exchange requests at the moment.

If you wish to exchange an item, we recommend you return the original item and once the refund is processed after quality check, you can place a new order for the desired item.

We do not offer any exchanges at the moment.

All debit/credit card payments are refunded back to the original card used during checkout. Please note that the amount will reflect back into your account within 5 to 7 working days depending on your provider*

*Refunds for MADA payments can take up to 30 working days to reflect into your account.